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The People of TQS Services Inc.

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Chief Operating Officer

Vincent Zottola has 30 years of consulting experience in quality systems development, quality management and operations.  He launched Tri-State Quality Systems (TQS) in 1992.  Mr. Zottola has owned and operated a title company in Pennsylvania.  Mr. Zottola Manages the TQS Alta Best Practices service group.  He has assisted multi location title companies with the implementation and certification to the ALTA Best Practices.  Mr. Zottola worked as a Quality consultant for Coopers and Lybrand’s federal quality practice and led the quality practice for Southwest Pennsylvania Industrial Resource Center.  He has successfully implemented over 200 quality programs.

Mr. Zottola has assisted over 200 clients with the implementation of quality management systems.  He has conducted more than 200 quality system audits utilizing ISO Standard criteria.  He has trained more than 3,000 management and hourly personnel in continuous process improvement, team building, problem solving, JIT, and ISO 9000 quality assurance requirements.  He has led numerous operation improvement and TQM engagements for Fortune 500 companies and government agencies.  Mr. Zottola has assisted clients with the development and implementation of ALTA Best Practices, ISO 9001, 13485, 17025, 14000 and OHSAS 18000 management systems.

Some Clients Include:

   Omega Title, GE, Converteam, Medrad, Omnyx, Aerotech, ReCathCo, SKC, Watson Standard, Thermal Transfer, Accro Tool, Williams and Company, Paul Rizzo & Associates, Libby Owens Ford, Hehr International, Weatherford, Pennwalt, URS.  Government clients include: The Port Authority of Allegheny County, NASA, the U.S. Postal Service, Naval Industrial Operations, GNMA, the Defense Logistics Agency and the FDA.

Mr. Zottola is a Certified ISO Lead Auditor.  He has a degree in Business Administration and Master’s in Industrial Relations.  He was a committee chairperson for the Pittsburgh Chapter of the American Society for Quality.  He is an instructor for ALTA Best Practices.  Mr. Zottola has written and published articles and workbooks on ISO 9000 and ISO 14000.  His works have been published by CEEM, Irwin Publishing, SMC and ASQ.


Florida Licensed Title Insurance Agent
Certified Land Closer

Donna Gorrell has 30 years of title insurance experience.  She has experience in every facet of the title insurance agency, including title searching, examination, management and closings.  She received her Certified Land Closer certification in 1993 and is a Florida Licensed Title Insurance Agent. 

Donna has successfully closed thousands of real estate transactions, including both residential and commercial transactions.  She owned and operated a successful title agency in Florida.


PA Certified Title Agent & Attorney

Steven Gold is a settlement services company owner and Pennsylvania certified title agent.  Mr. Gold worked as an Office manager for Omega PA and was responsible for and handling all facets of real estate settlements.  Steve is experienced in multiple facets of real estate, including owning multiple units of residential real estate, and works as an attorney in multiple areas of law addressing property ownership rights.


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Contact Information

Vincent Zottola
Chief Operating Officer
Phone: 412-968-9101


TQS, Inc.
1382 Old Freeport Road
Suite 2B
Pittsburgh, PA 15238
TQS, Inc.
701 S. Seas Drive #102
Jupiter, FL 33477
Phone: 561-899-0090

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